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Computer Support

Support Services

We can offer a variety or Support Packages, then provide guaranteed response times. Depending on your level of support, this can either be to your premises or via remote access to your Site, Servers and Client PC's. 

Maintenance Support Options

Bronze Support Package

2 hours telephone and remote support per month

Preferential response to requests for assistance

Discounted on-site rate - £55.00 per hour

Cost - £295.00 per year

Additional telephone and remote support - £40.00 per hour

Silver Support Package

Fixed price monthly support package

• 4 hours telephone and remote support per month

4 hours on-site support per month.

Fixed cost - £275 per month

Additional telephone and remote support - £40.00 per hour

Additional onsite support visits scheduled in advance - £60.00 per hour

Gold Support Package

Scheduled weekly on-site visits (half day)

Covers all telephone and remote support

Cost - POA per month

Additional on-site support visits scheduled in advance - £60.00 per hour

Hardware  

Supply and installation, including State of the Art Raided Servers and Storage Solutions to Cabling Installation, Cabinets, Patch Panels and Network Switches - we can provide a TOTAL solution from start to finish, then fully support on an ongoing basis. 

 

 

 

 

 

 

Reactive IT Support Ltd - 18 Heywood Road - Pill - Bristol - BS20 0ED

01275 372130 - info@reactiveit.co.uk